Welcome to shoofy.in We strive to ensure your satisfaction with every purchase. Please review our Return and Refund Policy to understand your rights and obligations:

1. Return Eligibility: You may return items within 30 days of the delivery date.
– To be eligible for a return, items must be unused, in their original packaging, and accompanied by the receipt or proof of purchase.

2. Initiate a Return: To initiate a return, please contact our customer support team at shoofy.in@gmail.com or 8979596979 .
Provide your order number, the name of the item(s) you wish to return, and the reason for the return.

3. Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within 5-7 business days.

4. Exchanges: If you received a defective or damaged item, we will happily exchange it for the same product. Contact us to arrange the exchange.

5. Non-Returnable Items: Certain items, such as personalized or customized products, are non-returnable unless they arrive damaged or defective.

6. Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
We recommend using a trackable shipping method to ensure your return is received.

7. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. Provide photos of the damaged product for a quicker resolution.

8. Cancellations: If you wish to cancel an order, please do so within 24 hours of purchase. Once the order is processed, cancellations may not be possible.

9. Missing Items: If any items are missing from your order, please notify us within 7 days of receiving the package.

10. Refusal of Returns: We reserve the right to refuse returns that do not meet our policy criteria.

11. Contact Us: Have questions or need assistance? Reach out to our customer support team at shoofy.in@gmail.com or 8979596979 .

By making a purchase with shoofy.in , you agree to our Return and Refund Policy. We appreciate your trust in us and are committed to ensuring your satisfaction. Thank you for choosing shoofy.in